Operations & Administration Manager - Luxury Treatment Centre in Sanur, Bali

Join The Lighthouse Bali, a premier luxury treatment centre in the heart of Sanur, as our next Operations & Administration Manager. We are seeking a highly motivated, organized, and self-sufficient professional to oversee the seamless operation of our facility, ensuring that every guest receives the highest standard of care and service. This role is crucial in maintaining the operational efficiency and administrative excellence that define our esteemed establishment.

As our Operations & Administration Manager, you will be responsible for managing daily operations, coordinating with various departments, and ensuring that all administrative processes run smoothly. You will work closely with our team of skilled therapists and support staff to deliver exceptional service to our clients. This is an opportunity to be part of a dynamic and growing team in a luxurious and vibrant setting, where your expertise and dedication will make a significant impact.

Located in the beautiful city of Denpasar, Bali, The Lighthouse Bali offers a unique blend of professional growth and personal fulfillment. We are committed to providing a supportive and enriching work environment, where you can thrive and achieve your career goals.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of the treatment centre, ensuring smooth and efficient service delivery.
• Manage and coordinate with various departments, including therapy, front desk, and housekeeping, to ensure seamless operations.
• Develop and implement operational procedures and protocols to enhance efficiency and quality of service.
• Ensure compliance with health and safety regulations, and maintain a clean and safe environment for all guests.
• Manage the administrative tasks, including scheduling, billing, and client communications, using our in-house management software.
• Oversee the inventory management and procurement processes to ensure adequate supplies and equipment.
• Train and mentor staff to uphold the high standards of service and professionalism.
• Monitor and analyze operational data to identify areas for improvement and implement corrective actions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in operations and administration management in the hospitality or healthcare industry.
• Proven experience in managing daily operations and coordinating with multiple departments.
• Strong knowledge of health and safety regulations and compliance requirements.
• Excellent organizational and time management skills.
• Proficient in using office software such as Microsoft Office and hospital management systems.
• Strong leadership and communication skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.

🛠️ Keahlian

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