Lead Waiter

Nest Shop Mandiri · 📍 Pandeglang, Banten · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 12.000.000 – Rp 16.000.000 per month
Nest Shop Mandiri is seeking a highly skilled and experienced Lead Waiter to join our team. In this role, you will be responsible for managing and leading a team of waiters, ensuring excellent customer service, and maintaining high standards of food and beverage service. If you are passionate about hospitality and have a proven track record in managing teams, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Manage and lead a team of waiters, ensuring high standards of service and customer satisfaction.,Coordinate with the kitchen and bar staff to ensure timely and accurate delivery of food and beverages.,Maintain a clean and organized dining area, ensuring compliance with health and safety regulations.,Handle customer complaints and concerns, resolving issues promptly and professionally.,Train and develop new team members, fostering a positive and productive work environment.,Monitor inventory levels and place orders for food and beverage supplies as needed.,Ensure accurate and timely billing, including handling cash and card transactions.,Participate in inventory counts and other operational tasks as required.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience as a Waiter or similar role in the hospitality industry.,Proven ability to manage and lead a team of staff.,Strong communication and interpersonal skills.,Excellent customer service skills and the ability to handle difficult situations professionally.,Knowledge of food and beverage service standards and procedures.,Ability to work well under pressure and meet tight deadlines.,Familiarity with POS systems and inventory management software.,High school diploma or equivalent experience.

🛠️ Keahlian

Team leadershipCustomer serviceInventory managementPOS systemsMultitaskingTime management
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